No one knows who the real owners behind btc-e are. Apparently the headquarters of the company are in Bulgaria and the support staff is more familiar with Russian then with English, but the rest is a mystery. The company operates a complicated deposit and withdrawal process that relays the money through several banks and payment processors before depositing them to your account. If you plan to deposit on BTC-E, make sure to follow their deposit instructions to the letter. Because the deposits go through a web of banks, tracking down a lost deposit is near to impossible.
Kraken works well through SEPA, has an easy verification process (expect 4-6 weeks vetting with current backlog) compared to Bitstamp, and is very knowledgeable when it come to cryptography and security. As of early 2017, this platform has been re-positioning themselves as a crypto exchange by adding multiple new altcoins. I've written an in-depth Kraken review with everything you need to know..
A BTC wallet is like a real wallet filled with cash. You should never keep all your eggs in one basket and the BTC wallet is no different from this age old idiom. So far there is no air tight solution to keeping your BTC safe and secured...the following action items that can help protect your BTC investment: Backup and encrypt your wallet, make multiple copies of your backup, store them in more than one secure location and finally, don't keep all your BTCs in one wallet.
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